Digitally-induced change in the public sector : a systematic review and research agenda

Kurzanzeige
dc.contributor.authorHaug, Nathalie
dc.contributor.authorDan, Sorin
dc.contributor.authorMergel, Ines
dc.date.accessioned2023-07-19T09:26:45Z
dc.date.available2023-07-19T09:26:45Z
dc.date.issued2024-07-02
dc.description.abstractDigital transformation has become a buzzword that is permeating multiple fields, including public administration and management. However, it is unclear what is transformational and how incremental and transformational change processes are linked. Using the PRISMA method, we conduct a systematic literature review to structure this growing body of evidence. We identified 164 studies on digitally-induced change and provide evidence for their drivers, implementation processes, and outcomes. We derive a theoretical framework that shows which incremental changes happen in public administrations that are implementing digital technologies and what their cumulative, transformative effects are on society as a whole.
dc.description.versionpublisheddeu
dc.identifier.doi10.1080/14719037.2023.2234917
dc.identifier.ppn1898648751
dc.identifier.urihttps://kops.uni-konstanz.de/handle/123456789/67384
dc.language.isoeng
dc.subjectDigital transformation
dc.subjectdigital government
dc.subjectpublic sector change
dc.subjectsystematic literature review
dc.subjectPRISMA
dc.subject.ddc350
dc.titleDigitally-induced change in the public sector : a systematic review and research agendaeng
dc.typeJOURNAL_ARTICLE
dspace.entity.typePublication
kops.citation.bibtex
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  author={Haug, Nathalie and Dan, Sorin and Mergel, Ines}
}
kops.citation.iso690HAUG, Nathalie, Sorin DAN, Ines MERGEL, 2024. Digitally-induced change in the public sector : a systematic review and research agenda. In: Public Management Review. Taylor & Francis. 2024, 26(7), S. 1963-1987. ISSN 1471-9037. eISSN 1471-9045. Verfügbar unter: doi: 10.1080/14719037.2023.2234917deu
kops.citation.iso690HAUG, Nathalie, Sorin DAN, Ines MERGEL, 2024. Digitally-induced change in the public sector : a systematic review and research agenda. In: Public Management Review. Taylor & Francis. 2024, 26(7), pp. 1963-1987. ISSN 1471-9037. eISSN 1471-9045. Available under: doi: 10.1080/14719037.2023.2234917eng
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temp.internal.duplicatesitems/56101a1f-e651-4f36-a88a-20a575c937b2;true;Automation, Digitalization, and Artificial Intelligence in the Workplace : Implications for Political Behavior
temp.internal.duplicatesitems/f4aae1d7-ecb2-428e-8456-39066fc68b29;true;Systematic mapping of gender equality and social inclusion in WASH interventions : knowledge clusters and gaps

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