Digitally-induced change in the public sector : a systematic review and research agenda

Haug, Nathalie; Dan, Sorin; Mergel, Ines

Digitally-induced change in the public sector : a systematic review and research agenda

Dateien

Haug_2-7ap1eh5j8edl8.pdfGröße: 1.04 MBDownloads: 10

Datum

2024

Autor:innen

Haug, Nathalie

Dan, Sorin

Mergel, Ines

URI (zitierfähiger Link)

http://nbn-resolving.de/urn:nbn:de:bsz:352-2-7ap1eh5j8edl8

DOI (zitierfähiger Link)

https://doi.org/10.1080/14719037.2023.2234917

Angaben zur Forschungsförderung

European Union (EU): 101061516

Open Access-Veröffentlichung

Open Access Hybrid

Sammlungen

Politik- und Verwaltungswissenschaft

Publikationstyp

Zeitschriftenartikel

Publikationsstatus

Published

Erschienen in

Public Management Review. Taylor & Francis. 2024, 26(7), S. 1963-1987. ISSN 1471-9037. eISSN 1471-9045. Verfügbar unter: doi: 10.1080/14719037.2023.2234917

Zusammenfassung

Digital transformation has become a buzzword that is permeating multiple fields, including public administration and management. However, it is unclear what is transformational and how incremental and transformational change processes are linked. Using the PRISMA method, we conduct a systematic literature review to structure this growing body of evidence. We identified 164 studies on digitally-induced change and provide evidence for their drivers, implementation processes, and outcomes. We derive a theoretical framework that shows which incremental changes happen in public administrations that are implementing digital technologies and what their cumulative, transformative effects are on society as a whole.

Fachgebiet (DDC)

350 öffentliche Verwaltung

Schlagwörter

Digital transformation, digital government, public sector change, systematic literature review, PRISMA

Zitieren

ISO 690

HAUG, Nathalie, Sorin DAN, Ines MERGEL, 2024. Digitally-induced change in the public sector : a systematic review and research agenda. In: Public Management Review. Taylor & Francis. 2024, 26(7), S. 1963-1987. ISSN 1471-9037. eISSN 1471-9045. Verfügbar unter: doi: 10.1080/14719037.2023.2234917

BibTex

@article{Haug2024-07-02Digit-67384,
  year={2024},
  doi={10.1080/14719037.2023.2234917},
  title={Digitally-induced change in the public sector : a systematic review and research agenda},
  number={7},
  volume={26},
  issn={1471-9037},
  journal={Public Management Review},
  pages={1963--1987},
  author={Haug, Nathalie and Dan, Sorin and Mergel, Ines}
}

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Universitätsbibliographie

Ja

Begutachtet

Ja