Building Holistic Evidence for Social Media Impact

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2017
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Public Administration Review : PAR. 2017, 77(4), pp. 489-495. ISSN 0033-3352. eISSN 1540-6210. Available under: doi: 10.1111/puar.12780
Zusammenfassung

Social media measurement is important for understanding an organization's reach and engagement with its audiences. In response to Warren Kagarise and Staci M. Zavattaro's question about what works in social media measurement, this article discusses how public administration researchers and practitioners are using social media data that they can easily collect from social media platforms and contrasts these practices with data measurement efforts that can provide deeper insights for evidence-based decision making. This evidence includes interactivity and connectivity among citizens, attributes of network actors, and network structures and positions to understand how content travels through the network and who are the influential actors.

Zusammenfassung in einer weiteren Sprache
Fachgebiet (DDC)
320 Politik
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Social Media Data
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Zitieren
ISO 690MERGEL, Ines, 2017. Building Holistic Evidence for Social Media Impact. In: Public Administration Review : PAR. 2017, 77(4), pp. 489-495. ISSN 0033-3352. eISSN 1540-6210. Available under: doi: 10.1111/puar.12780
BibTex
@article{Mergel2017-07Build-38989,
  year={2017},
  doi={10.1111/puar.12780},
  title={Building Holistic Evidence for Social Media Impact},
  number={4},
  volume={77},
  issn={0033-3352},
  journal={Public Administration Review : PAR},
  pages={489--495},
  author={Mergel, Ines}
}
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