Applying cognitive adjustment theory to cross-cultural training for global virtual teams
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2009
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Brandl, Julia
Neyer, Anne-Katrin
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Human Resource Management. 2009, 48(3), pp. 341-353. Available under: doi: 10.1002/hrm.20284
Zusammenfassung
Global virtual teams are faced with the challenge of developing trust in a technology-mediated context to overcome anxiety and uncertainty in their interactions. Research shows that adjustment is a function of an individual s ability to manage his or her anxiety and uncertainty in an unknown context (Gudykunst, 1995). We propose that the type of cross-cultural training (CCT) received can infl uence cognitive adjustment in global virtual teams. Building on phenomenology and sense-making theory, we argue that training needs to develop global virtual team members capabilities in dealing with the unknown rather than providing ready-made concepts of cultures. Managerial implications of our theoretical discussion of cognitive adjustment and how CCT infl uences it are discussed, as are directions for future research
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cognitive adjustment, cross-cultural training, global virtual teams
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BRANDL, Julia, Anne-Katrin NEYER, 2009. Applying cognitive adjustment theory to cross-cultural training for global virtual teams. In: Human Resource Management. 2009, 48(3), pp. 341-353. Available under: doi: 10.1002/hrm.20284BibTex
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title={Applying cognitive adjustment theory to cross-cultural training for global virtual teams},
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author={Brandl, Julia and Neyer, Anne-Katrin}
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