Public opinion effects of digital state repression : How internet outages shape government evaluation in Africa

Abstract

Internet shutdowns have become a popular instrument for repressive regimes to silence dissent in a digitized world. While authorities seek to suppress opponents by imposing Internet outages, we know little about how the public reacts to such incisive measures. The regime might face anger and resentment from the public as a response to Internet deprivation. Why do regimes still use Internet shutdowns when they do not only face economic but also societal losses? In this paper, I argue that Internet shutdowns lower the public’s evaluation of the political leadership as citizens blame the government for the service outages. For the analysis, I combine fine-grained data on Internet outages with survey data from the Afrobarometer and apply an “unexpected event during survey design.” Results show that citizens do not hold the government accountable for Internet disruptions, thus making Internet shutdowns a powerful tool for autocrats to silent dissent digitally.