Participation 2.0 : Using Internet and Social Media Technologies to Promote Distributed Democracy and Create Digital Neighborhoods

Abstract

This essay explores the notion of Participation 2.0, which refers to the use of Internet and social media technologies to engage citizens in the work of government. Participation 2.0 has become an important feature in the landscape of American citizen engagement, and particularly in efforts at the local level.36 In addition to producing other benefits, it is seen as a vehicle with which to promote open and transparent government, increase citizen trust and political efficacy, and improve the responsiveness of government to citizen needs and concerns. This essay begins with a brief history and discussion of Participation 2.0. Next, it provides several examples of innovative projects in local government where Participation 2.0 is being used to promote distributed democracy and create digital neighborhoods. The essay then turns to a brief discussion about the challenges of Participation 2.0 and considerations for local officials wishing to engage in such activities.