Emotional reactions to robot colleagues in a role-playing experiment

Thumbnail Image
Date
2021
Authors
Savela, Nina
Oksanen, Atte
Pellert, Max
Editors
Contact
Journal ISSN
Electronic ISSN
ISBN
Bibliographical data
Publisher
Series
ArXiv-ID
International patent number
Link to the license
EU project number
Project
Open Access publication
Restricted until
Title in another language
Research Projects
Organizational Units
Journal Issue
Publication type
Journal article
Publication status
Published
Published in
International Journal of Information Management ; 60 (2021). - 102361. - Elsevier. - ISSN 0268-4012. - eISSN 1873-4707
Abstract
We investigated how people react emotionally to working with robots in three scenario-based role-playing survey experiments collected in 2019 and 2020 from the United States (Study 1: N = 1003; Study 2: N = 969, Study 3: N = 1059). Participants were randomly assigned to groups and asked to write a short post about a scenario in which we manipulated the number of robot teammates or the size of the social group (work team vs. organization). Emotional content of the corpora was measured using six sentiment analysis tools, and socio-demographic and other factors were assessed through survey questions and LIWC lexicons and further analyzed in Study 4. The results showed that people are less enthusiastic about working with robots than with humans. Our findings suggest these more negative reactions stem from feelings of oddity in an unusual situation and the lack of social interaction.
Summary in another language
Subject (DDC)
320 Politics
Keywords
Robot, Work, Sentiment Role-play, Experiment
Conference
Review
undefined / . - undefined, undefined. - (undefined; undefined)
Cite This
ISO 690SAVELA, Nina, Atte OKSANEN, Max PELLERT, David GARCIA, 2021. Emotional reactions to robot colleagues in a role-playing experiment. In: International Journal of Information Management. Elsevier. 60, 102361. ISSN 0268-4012. eISSN 1873-4707. Available under: doi: 10.1016/j.ijinfomgt.2021.102361
BibTex
@article{Savela2021Emoti-59775,
  year={2021},
  doi={10.1016/j.ijinfomgt.2021.102361},
  title={Emotional reactions to robot colleagues in a role-playing experiment},
  volume={60},
  issn={0268-4012},
  journal={International Journal of Information Management},
  author={Savela, Nina and Oksanen, Atte and Pellert, Max and Garcia, David},
  note={Article Number: 102361}
}
RDF
<rdf:RDF
    xmlns:dcterms="http://purl.org/dc/terms/"
    xmlns:dc="http://purl.org/dc/elements/1.1/"
    xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#"
    xmlns:bibo="http://purl.org/ontology/bibo/"
    xmlns:dspace="http://digital-repositories.org/ontologies/dspace/0.1.0#"
    xmlns:foaf="http://xmlns.com/foaf/0.1/"
    xmlns:void="http://rdfs.org/ns/void#"
    xmlns:xsd="http://www.w3.org/2001/XMLSchema#" > 
  <rdf:Description rdf:about="https://kops.uni-konstanz.de/server/rdf/resource/123456789/59775">
    <dc:contributor>Pellert, Max</dc:contributor>
    <dc:creator>Pellert, Max</dc:creator>
    <void:sparqlEndpoint rdf:resource="http://localhost/fuseki/dspace/sparql"/>
    <dc:creator>Savela, Nina</dc:creator>
    <dc:creator>Garcia, David</dc:creator>
    <dcterms:isPartOf rdf:resource="https://kops.uni-konstanz.de/server/rdf/resource/123456789/42"/>
    <dc:contributor>Garcia, David</dc:contributor>
    <dc:contributor>Savela, Nina</dc:contributor>
    <dc:date rdf:datatype="http://www.w3.org/2001/XMLSchema#dateTime">2023-01-18T10:09:58Z</dc:date>
    <dcterms:title>Emotional reactions to robot colleagues in a role-playing experiment</dcterms:title>
    <dc:language>eng</dc:language>
    <dspace:isPartOfCollection rdf:resource="https://kops.uni-konstanz.de/server/rdf/resource/123456789/42"/>
    <dc:creator>Oksanen, Atte</dc:creator>
    <foaf:homepage rdf:resource="http://localhost:8080/"/>
    <dcterms:hasPart rdf:resource="https://kops.uni-konstanz.de/bitstream/123456789/59775/1/Savela_2-1cnionttcewjv7.pdf"/>
    <dc:contributor>Oksanen, Atte</dc:contributor>
    <dcterms:abstract xml:lang="eng">We investigated how people react emotionally to working with robots in three scenario-based role-playing survey experiments collected in 2019 and 2020 from the United States (Study 1: N = 1003; Study 2: N = 969, Study 3: N = 1059). Participants were randomly assigned to groups and asked to write a short post about a scenario in which we manipulated the number of robot teammates or the size of the social group (work team vs. organization). Emotional content of the corpora was measured using six sentiment analysis tools, and socio-demographic and other factors were assessed through survey questions and LIWC lexicons and further analyzed in Study 4. The results showed that people are less enthusiastic about working with robots than with humans. Our findings suggest these more negative reactions stem from feelings of oddity in an unusual situation and the lack of social interaction.</dcterms:abstract>
    <bibo:uri rdf:resource="https://kops.uni-konstanz.de/handle/123456789/59775"/>
    <dspace:hasBitstream rdf:resource="https://kops.uni-konstanz.de/bitstream/123456789/59775/1/Savela_2-1cnionttcewjv7.pdf"/>
    <dcterms:rights rdf:resource="http://creativecommons.org/licenses/by-nc-nd/4.0/"/>
    <dc:rights>Attribution-NonCommercial-NoDerivatives 4.0 International</dc:rights>
    <dcterms:available rdf:datatype="http://www.w3.org/2001/XMLSchema#dateTime">2023-01-18T10:09:58Z</dcterms:available>
    <dcterms:issued>2021</dcterms:issued>
  </rdf:Description>
</rdf:RDF>
Internal note
xmlui.Submission.submit.DescribeStep.inputForms.label.kops_note_fromSubmitter
Contact
URL of original publication
Test date of URL
Examination date of dissertation
Method of financing
Comment on publication
Alliance license
Corresponding Authors der Uni Konstanz vorhanden
International Co-Authors
Bibliography of Konstanz
No
Refereed
Unknown