Searching for the optimal level of employee turnover : A study of a large UK retail organisation
| Type of Publication: | Journal article |
| Publication status: | Published |
| Author: | Siebert, W. Stanley; Zubanov, Nikolay |
| Year of publication: | 2009 |
| Published in: | Academy of Management Journal ; 52 (2009), 2. - pp. 294-313. - ISSN 0001-4273. - eISSN 1948-0989 |
| DOI (citable link): | https://dx.doi.org/10.5465/AMJ.2009.37308149 |
| Summary: |
We study the relationship between sales assistant turnover and labor productivity in 325 stores of a large U.K. clothing retailer tracked over 1995–99. We find that the turnover-productivity relationship is contingent on type of work system. For a large group of part-timers, managed under a “secondary” work system, the relationship clearly has an inverted U-shape, but for the smaller group of full-timers, managed under a “commitment” system, the relationship is the conventional negative one. Implications for the contingency view of the link between turnover and productivity are discussed.
|
| Subject (DDC): | 330 Economics |
| Keywords: | labor turnover, personnel management, employment stabilization, industrial management, organizational effectiveness, industrial productivity, industrial efficiency |
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SIEBERT, W. Stanley, Nikolay ZUBANOV, 2009. Searching for the optimal level of employee turnover : A study of a large UK retail organisation. In: Academy of Management Journal. 52(2), pp. 294-313. ISSN 0001-4273. eISSN 1948-0989. Available under: doi: 10.5465/AMJ.2009.37308149
@article{Siebert2009Searc-37162, title={Searching for the optimal level of employee turnover : A study of a large UK retail organisation}, year={2009}, doi={10.5465/AMJ.2009.37308149}, number={2}, volume={52}, issn={0001-4273}, journal={Academy of Management Journal}, pages={294--313}, author={Siebert, W. Stanley and Zubanov, Nikolay} }
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