Implementing Open Innovation in the Public Sector : the Case of Challenge.gov

Mergel, Ines; Desouza, Kevin C.

Implementing Open Innovation in the Public Sector : the Case of Challenge.gov

Files

Mergel_0-357048.pdf(102.87 KB)

Date

2013

Authors

Mergel, Ines

Desouza, Kevin C.

Publication type

Journal article

Publication status

Published

Published in

Public Administration Review ; 73 (2013), 6. - pp. 882-890. - ISSN 0033-3352. - eISSN 1540-6210

Abstract

As part of the Open Government Initiative, the Barack Obama administration has called for new forms of collaboration with stakeholders to increase the innovativeness of public service delivery. Federal managers are employing a new policy instrument called Challenge.gov to implement open innovation concepts invented in the private sector to crowdsource solutions from previously untapped problem solvers and to leverage collective intelligence to tackle complex social and technical public management problems. The authors highlight the work conducted by the Office of Citizen Services and Innovative Technologies at the General Services Administration, the administrator of the Challenge.gov platform. Specifically, this Administrative Profile features the work of Tammi Marcoullier, program manager for Challenge.gov, and Karen Trebon, deputy program manager, and their role as change agents who mediate collaborative practices between policy makers and public agencies as they navigate the political and legal environments of their local agencies. The profile provides insights into the implementation process of crowdsourcing solutions for public management problems, as well as lessons learned for designing open innovation processes in the public sector.

Subject (DDC)

320 Politics

Cite This

ISO 690

MERGEL, Ines, Kevin C. DESOUZA, 2013. Implementing Open Innovation in the Public Sector : the Case of Challenge.gov. In: Public Administration Review. 73(6), pp. 882-890. ISSN 0033-3352. eISSN 1540-6210. Available under: doi: 10.1111/puar.12141

BibTex

@article{Mergel2013-11Imple-35233,
  year={2013},
  doi={10.1111/puar.12141},
  title={Implementing Open Innovation in the Public Sector : the Case of Challenge.gov},
  number={6},
  volume={73},
  issn={0033-3352},
  journal={Public Administration Review},
  pages={882--890},
  author={Mergel, Ines and Desouza, Kevin C.}
}

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