The role of trust climate in virtual teams

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BRAHM, Taiga, Florian KUNZE, 2012. The role of trust climate in virtual teams. In: Journal of Managerial Psychology. 27(6), pp. 595-614. ISSN 0268-3946. eISSN 1758-7778. Available under: doi: 10.1108/02683941211252446

@article{Brahm2012trust-28515, title={The role of trust climate in virtual teams}, year={2012}, doi={10.1108/02683941211252446}, number={6}, volume={27}, issn={0268-3946}, journal={Journal of Managerial Psychology}, pages={595--614}, author={Brahm, Taiga and Kunze, Florian} }

Brahm, Taiga Purpose – Research testing a complex process model, incorporating moderating and mediating mechanisms associated with virtual team (VT) performance, remains rare. This paper aims to introduce trust climate as a crucial boundary condition for high performance in VTs. It also aims to propose a moderated-indirect model such that the relationship between team goals and task performance is mediated by task cohesion and the relationship between team goals and task cohesion is moderated by trust.<br /><br />Design/methodology/approach – Hypotheses are tested using a longitudinal design with a sample of 50 teams.<br /><br />Findings – The proposed moderated-indirect model is confirmed. The model explains the indirect relationship between team goal setting and performance transmitted through task cohesion, which is dependent on the level of trust climate.<br /><br />Research limitations/implications – Although hypotheses were tested in a longitudinal setting, common source bias might be a potential problem for some of the observed relationships. Future research could build on this model for further investigations on more complex theoretical models for VT performance.<br /><br />Practical implications – This research suggests that managers should emphasize the development of team trust at early stages of collaboration in a VT to reach high performance outcomes.<br /><br />Societal implications – For VTs, trustful working environments should become even more important in the future, supporting team members' satisfaction in working in VTs.<br /><br />Originality/value – Through this study, a complex process model for VTs was developed and trust climate established as a prominent context factor for VT success. 2014-07-24T10:06:38Z Brahm, Taiga 2014-07-24T10:06:38Z eng The role of trust climate in virtual teams Kunze, Florian terms-of-use Journal of Managerial Psychology ; 27 (2012), 6. - S. 595-614 2012 Kunze, Florian

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