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The El-cing on the cake : emotional intelligence and performance in contexts of emotional labour

The El-cing on the cake : emotional intelligence and performance in contexts of emotional labour

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WIMMER, Birgit, 2009. The El-cing on the cake : emotional intelligence and performance in contexts of emotional labour. 11th European Congress of Psychology (ECP). Oslo, Norway, Jul 7, 2009 - Jul 10, 2009. In: Poster presented at : The 11th European Congress of Psychology (ECP), Oslo, Norway, 7 - 10 July 2009

@inproceedings{Wimmer2009Elcin-1705, title={The El-cing on the cake : emotional intelligence and performance in contexts of emotional labour}, year={2009}, booktitle={Poster presented at : The 11th European Congress of Psychology (ECP), Oslo, Norway, 7 - 10 July 2009}, author={Wimmer, Birgit} }

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