Die Balanced Scorecard als Instrument des Banken-Controlling

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HARENGEL, Jürgen, 2000. Die Balanced Scorecard als Instrument des Banken-Controlling [Dissertation]. Konstanz: University of Konstanz

@phdthesis{Harengel2000Balan-12158, title={Die Balanced Scorecard als Instrument des Banken-Controlling}, year={2000}, author={Harengel, Jürgen}, address={Konstanz}, school={Universität Konstanz} }

The Balanced Scorecard as an instrument of bank controlling Harengel, Jürgen Die Balanced Scorecard als Instrument des Banken-Controlling 2000 2011-03-25T09:43:06Z terms-of-use The Balanced Scorecard (BSC) is a measurement system of financial and<br />non-financial measurements presenting the various company perspectives<br />(such as financial, customer, internal processes and innovation) on an<br />equal basis and company-specific alongside one another.<br /><br />Using the BSC, staff members and management should receive motivation<br />and be placed in a position to successfully implement the company's strategy.<br />By doing so, the BSC has developed into a strategic management system<br />with which, in a top-down process, key figures are derived to ensure that the<br />company strategy is actually being implemented effectively.<br /><br />Thus, the BSC provides an integrated, strategy-managed measurement system.<br /><br />The dissertation explores the possibilities of use of the BSC for bank controlling.<br />Scorecards have been developed for the banking areas retail banking, corporate<br />business and trading, as well as for other areas. Using a case study, the concrete<br />implementation of the BSC at Deutsche Bank 24 is considered. 2011-03-25T09:43:06Z deu Harengel, Jürgen application/pdf

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