A comparison of empathic communication pattern for teenagers and older people in online support communities

Lade...
Vorschaubild
Dateien
Zu diesem Dokument gibt es keine Dateien.
Datum
2011
Autor:innen
Siriaraya, Panote
Tang, Caleb
Ang, Chee Siang
Zaphiris, Panayiotis
Herausgeber:innen
Kontakt
ISSN der Zeitschrift
Electronic ISSN
ISBN
Bibliografische Daten
Verlag
Schriftenreihe
Auflagebezeichnung
URI (zitierfähiger Link)
ArXiv-ID
Internationale Patentnummer
Angaben zur Forschungsförderung
Projekt
Open Access-Veröffentlichung
Core Facility der Universität Konstanz
Gesperrt bis
Titel in einer weiteren Sprache
Forschungsvorhaben
Organisationseinheiten
Zeitschriftenheft
Publikationstyp
Zeitschriftenartikel
Publikationsstatus
Published
Erschienen in
Zusammenfassung

This article reports a study that investigated the occurrences of empathy in online support communities for teenagers. Qualitative content analysis with 400 messages from a discussion board about depression was used to identify how empathy was expressed in the specific online communication. Emphasis was also placed on the comparison of this age group to older people, by comparing the results with those from a previous study on empathy in an online support community about depression for older people. Specifically, the analysis focused on the frequencies of the categories of the code scheme, linguistic characteristics of the communication content, the occurring components of empathy, and the roles as well as activities of the members. From our analysis, we concluded that young people exchanged a substantial amount of empathic emotional communication when participating in an online support community, and they communicated on a more personal level compared to older people, who tended to engage in a more formal communication. In addition, teenagers also showed a high level of understanding but lower level of concern compared to older persons when expressing empathy online.

Zusammenfassung in einer weiteren Sprache
Fachgebiet (DDC)
004 Informatik
Schlagwörter
empathy online, teenage, age differences, online community, content analysis
Konferenz
Rezension
undefined / . - undefined, undefined
Zitieren
ISO 690SIRIARAYA, Panote, Caleb TANG, Chee Siang ANG, Ulrike PFEIL, Panayiotis ZAPHIRIS, 2011. A comparison of empathic communication pattern for teenagers and older people in online support communities. In: Behaviour & Information Technology. Taylor & Francis. 2011, 30(5), pp. 617-628. ISSN 0144-929X. eISSN 1362-3001. Available under: doi: 10.1080/0144929X.2011.582146
BibTex
@article{Siriaraya2011-09compa-51204,
  year={2011},
  doi={10.1080/0144929X.2011.582146},
  title={A comparison of empathic communication pattern for teenagers and older people in online support communities},
  number={5},
  volume={30},
  issn={0144-929X},
  journal={Behaviour & Information Technology},
  pages={617--628},
  author={Siriaraya, Panote and Tang, Caleb and Ang, Chee Siang and Pfeil, Ulrike and Zaphiris, Panayiotis}
}
RDF
<rdf:RDF
    xmlns:dcterms="http://purl.org/dc/terms/"
    xmlns:dc="http://purl.org/dc/elements/1.1/"
    xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#"
    xmlns:bibo="http://purl.org/ontology/bibo/"
    xmlns:dspace="http://digital-repositories.org/ontologies/dspace/0.1.0#"
    xmlns:foaf="http://xmlns.com/foaf/0.1/"
    xmlns:void="http://rdfs.org/ns/void#"
    xmlns:xsd="http://www.w3.org/2001/XMLSchema#" > 
  <rdf:Description rdf:about="https://kops.uni-konstanz.de/server/rdf/resource/123456789/51204">
    <dcterms:isPartOf rdf:resource="https://kops.uni-konstanz.de/server/rdf/resource/123456789/36"/>
    <void:sparqlEndpoint rdf:resource="http://localhost/fuseki/dspace/sparql"/>
    <dc:contributor>Siriaraya, Panote</dc:contributor>
    <dc:contributor>Pfeil, Ulrike</dc:contributor>
    <bibo:uri rdf:resource="https://kops.uni-konstanz.de/handle/123456789/51204"/>
    <dspace:isPartOfCollection rdf:resource="https://kops.uni-konstanz.de/server/rdf/resource/123456789/36"/>
    <dcterms:available rdf:datatype="http://www.w3.org/2001/XMLSchema#dateTime">2020-10-05T13:09:25Z</dcterms:available>
    <dc:creator>Ang, Chee Siang</dc:creator>
    <dcterms:abstract xml:lang="eng">This article reports a study that investigated the occurrences of empathy in online support communities for teenagers. Qualitative content analysis with 400 messages from a discussion board about depression was used to identify how empathy was expressed in the specific online communication. Emphasis was also placed on the comparison of this age group to older people, by comparing the results with those from a previous study on empathy in an online support community about depression for older people. Specifically, the analysis focused on the frequencies of the categories of the code scheme, linguistic characteristics of the communication content, the occurring components of empathy, and the roles as well as activities of the members. From our analysis, we concluded that young people exchanged a substantial amount of empathic emotional communication when participating in an online support community, and they communicated on a more personal level compared to older people, who tended to engage in a more formal communication. In addition, teenagers also showed a high level of understanding but lower level of concern compared to older persons when expressing empathy online.</dcterms:abstract>
    <dc:creator>Tang, Caleb</dc:creator>
    <dc:contributor>Zaphiris, Panayiotis</dc:contributor>
    <foaf:homepage rdf:resource="http://localhost:8080/"/>
    <dc:creator>Zaphiris, Panayiotis</dc:creator>
    <dc:contributor>Ang, Chee Siang</dc:contributor>
    <dcterms:issued>2011-09</dcterms:issued>
    <dc:contributor>Tang, Caleb</dc:contributor>
    <dc:creator>Siriaraya, Panote</dc:creator>
    <dc:date rdf:datatype="http://www.w3.org/2001/XMLSchema#dateTime">2020-10-05T13:09:25Z</dc:date>
    <dcterms:title>A comparison of empathic communication pattern for teenagers and older people in online support communities</dcterms:title>
    <dc:creator>Pfeil, Ulrike</dc:creator>
    <dc:language>eng</dc:language>
  </rdf:Description>
</rdf:RDF>
Interner Vermerk
xmlui.Submission.submit.DescribeStep.inputForms.label.kops_note_fromSubmitter
Kontakt
URL der Originalveröffentl.
Prüfdatum der URL
Prüfungsdatum der Dissertation
Finanzierungsart
Kommentar zur Publikation
Allianzlizenz
Corresponding Authors der Uni Konstanz vorhanden
Internationale Co-Autor:innen
Universitätsbibliographie
Ja
Begutachtet
Ja
Diese Publikation teilen