Publikation:

A comparison of empathic communication pattern for teenagers and older people in online support communities

Lade...
Vorschaubild

Dateien

Zu diesem Dokument gibt es keine Dateien.

Datum

2011

Autor:innen

Siriaraya, Panote
Tang, Caleb
Ang, Chee Siang
Zaphiris, Panayiotis

Herausgeber:innen

Kontakt

ISSN der Zeitschrift

Electronic ISSN

ISBN

Bibliografische Daten

Verlag

Schriftenreihe

Auflagebezeichnung

URI (zitierfähiger Link)
ArXiv-ID

Internationale Patentnummer

Angaben zur Forschungsförderung

Projekt

Open Access-Veröffentlichung
Core Facility der Universität Konstanz

Gesperrt bis

Titel in einer weiteren Sprache

Publikationstyp
Zeitschriftenartikel
Publikationsstatus
Published

Erschienen in

Behaviour & Information Technology. Taylor & Francis. 2011, 30(5), pp. 617-628. ISSN 0144-929X. eISSN 1362-3001. Available under: doi: 10.1080/0144929X.2011.582146

Zusammenfassung

This article reports a study that investigated the occurrences of empathy in online support communities for teenagers. Qualitative content analysis with 400 messages from a discussion board about depression was used to identify how empathy was expressed in the specific online communication. Emphasis was also placed on the comparison of this age group to older people, by comparing the results with those from a previous study on empathy in an online support community about depression for older people. Specifically, the analysis focused on the frequencies of the categories of the code scheme, linguistic characteristics of the communication content, the occurring components of empathy, and the roles as well as activities of the members. From our analysis, we concluded that young people exchanged a substantial amount of empathic emotional communication when participating in an online support community, and they communicated on a more personal level compared to older people, who tended to engage in a more formal communication. In addition, teenagers also showed a high level of understanding but lower level of concern compared to older persons when expressing empathy online.

Zusammenfassung in einer weiteren Sprache

Fachgebiet (DDC)
004 Informatik

Schlagwörter

empathy online, teenage, age differences, online community, content analysis

Konferenz

Rezension
undefined / . - undefined, undefined

Forschungsvorhaben

Organisationseinheiten

Zeitschriftenheft

Zugehörige Datensätze in KOPS

Zitieren

ISO 690SIRIARAYA, Panote, Caleb TANG, Chee Siang ANG, Ulrike PFEIL, Panayiotis ZAPHIRIS, 2011. A comparison of empathic communication pattern for teenagers and older people in online support communities. In: Behaviour & Information Technology. Taylor & Francis. 2011, 30(5), pp. 617-628. ISSN 0144-929X. eISSN 1362-3001. Available under: doi: 10.1080/0144929X.2011.582146
BibTex
@article{Siriaraya2011-09compa-51204,
  year={2011},
  doi={10.1080/0144929X.2011.582146},
  title={A comparison of empathic communication pattern for teenagers and older people in online support communities},
  number={5},
  volume={30},
  issn={0144-929X},
  journal={Behaviour & Information Technology},
  pages={617--628},
  author={Siriaraya, Panote and Tang, Caleb and Ang, Chee Siang and Pfeil, Ulrike and Zaphiris, Panayiotis}
}
RDF
<rdf:RDF
    xmlns:dcterms="http://purl.org/dc/terms/"
    xmlns:dc="http://purl.org/dc/elements/1.1/"
    xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#"
    xmlns:bibo="http://purl.org/ontology/bibo/"
    xmlns:dspace="http://digital-repositories.org/ontologies/dspace/0.1.0#"
    xmlns:foaf="http://xmlns.com/foaf/0.1/"
    xmlns:void="http://rdfs.org/ns/void#"
    xmlns:xsd="http://www.w3.org/2001/XMLSchema#" > 
  <rdf:Description rdf:about="https://kops.uni-konstanz.de/server/rdf/resource/123456789/51204">
    <dcterms:isPartOf rdf:resource="https://kops.uni-konstanz.de/server/rdf/resource/123456789/36"/>
    <void:sparqlEndpoint rdf:resource="http://localhost/fuseki/dspace/sparql"/>
    <dc:contributor>Siriaraya, Panote</dc:contributor>
    <dc:contributor>Pfeil, Ulrike</dc:contributor>
    <bibo:uri rdf:resource="https://kops.uni-konstanz.de/handle/123456789/51204"/>
    <dspace:isPartOfCollection rdf:resource="https://kops.uni-konstanz.de/server/rdf/resource/123456789/36"/>
    <dcterms:available rdf:datatype="http://www.w3.org/2001/XMLSchema#dateTime">2020-10-05T13:09:25Z</dcterms:available>
    <dc:creator>Ang, Chee Siang</dc:creator>
    <dcterms:abstract xml:lang="eng">This article reports a study that investigated the occurrences of empathy in online support communities for teenagers. Qualitative content analysis with 400 messages from a discussion board about depression was used to identify how empathy was expressed in the specific online communication. Emphasis was also placed on the comparison of this age group to older people, by comparing the results with those from a previous study on empathy in an online support community about depression for older people. Specifically, the analysis focused on the frequencies of the categories of the code scheme, linguistic characteristics of the communication content, the occurring components of empathy, and the roles as well as activities of the members. From our analysis, we concluded that young people exchanged a substantial amount of empathic emotional communication when participating in an online support community, and they communicated on a more personal level compared to older people, who tended to engage in a more formal communication. In addition, teenagers also showed a high level of understanding but lower level of concern compared to older persons when expressing empathy online.</dcterms:abstract>
    <dc:creator>Tang, Caleb</dc:creator>
    <dc:contributor>Zaphiris, Panayiotis</dc:contributor>
    <foaf:homepage rdf:resource="http://localhost:8080/"/>
    <dc:creator>Zaphiris, Panayiotis</dc:creator>
    <dc:contributor>Ang, Chee Siang</dc:contributor>
    <dcterms:issued>2011-09</dcterms:issued>
    <dc:contributor>Tang, Caleb</dc:contributor>
    <dc:creator>Siriaraya, Panote</dc:creator>
    <dc:date rdf:datatype="http://www.w3.org/2001/XMLSchema#dateTime">2020-10-05T13:09:25Z</dc:date>
    <dcterms:title>A comparison of empathic communication pattern for teenagers and older people in online support communities</dcterms:title>
    <dc:creator>Pfeil, Ulrike</dc:creator>
    <dc:language>eng</dc:language>
  </rdf:Description>
</rdf:RDF>

Interner Vermerk

xmlui.Submission.submit.DescribeStep.inputForms.label.kops_note_fromSubmitter

Kontakt
URL der Originalveröffentl.

Prüfdatum der URL

Prüfungsdatum der Dissertation

Finanzierungsart

Kommentar zur Publikation

Allianzlizenz
Corresponding Authors der Uni Konstanz vorhanden
Internationale Co-Autor:innen
Universitätsbibliographie
Ja
Begutachtet
Ja
Diese Publikation teilen