Publikation:

A Comparative Analysis of Industry Human-AI Interaction Guidelines

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Datum

2020

Autor:innen

Wright, Austin P.
Wang, Zijie J.
Park, Haekyu
Guo, Grace
Endert, Alex
Chau, Duen Horng

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TREX 2020 : Workshop on TRust and EXpertise in Visual Analytics. Piscataway, NJ: IEEE, 2020

Zusammenfassung

With the recent release of AI interaction guidelines from Apple, Google, and Microsoft, there is clearly interest in understanding the best practices in human-AI interaction. However, industry standards are not determined by a single company, but rather by the synthesis of knowledge from the whole community. We have surveyed all of the design guidelines from each of these major companies and developed a single, unified structure of guidelines, giving developers a centralized reference. We have then used this framework to compare each of the surveyed companies to find differences in areas of emphasis. Finally, we encourage people to contribute additional guidelines from other companies, academia, or individuals, to provide an open and extensible reference of AI design guidelines at https://ai-open-guidelines.readthedocs.io/.

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004 Informatik

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TREX 2020: Workshop on TRust and EXpertise in Visual Analytics, 25. Okt. 2020, Salt Lake City, Utah
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ISO 690WRIGHT, Austin P., Zijie J. WANG, Haekyu PARK, Grace GUO, Fabian SPERRLE, Mennatallah EL-ASSADY, Alex ENDERT, Daniel A. KEIM, Duen Horng CHAU, 2020. A Comparative Analysis of Industry Human-AI Interaction Guidelines. TREX 2020: Workshop on TRust and EXpertise in Visual Analytics. Salt Lake City, Utah, 25. Okt. 2020. In: TREX 2020 : Workshop on TRust and EXpertise in Visual Analytics. Piscataway, NJ: IEEE, 2020
BibTex
@inproceedings{Wright2020-10-22T14:33:19ZCompa-54159,
  year={2020},
  title={A Comparative Analysis of Industry Human-AI Interaction Guidelines},
  publisher={IEEE},
  address={Piscataway, NJ},
  booktitle={TREX 2020 : Workshop on TRust and EXpertise in Visual Analytics},
  author={Wright, Austin P. and Wang, Zijie J. and Park, Haekyu and Guo, Grace and Sperrle, Fabian and El-Assady, Mennatallah and Endert, Alex and Keim, Daniel A. and Chau, Duen Horng}
}
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