Publikation: The Relationship between High Performance and Knowledge about How to Master Cooperation Situations
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2002
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Lange, Ilka
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Applied Cognitive Psychology. 2002, 16, pp. 491-508. Available under: doi: 10.1002/acp.805
Zusammenfassung
This paper applies the expertise approach to cooperation settings and examines high performers knowledge about cooperation situations. We argue that high performers know more about how to address cooperation situations than do moderate performers. Specifically, we assume that they know more about problem analysis, about how to address the task, the cooperation partner and the cooperation partners task approach. We report findings of two empirical studies in which study participants responded to scenario situations. The first study based on a sample of 39 software professionals showed that high performers were superior with respect to overall knowledge and specific knowledge aspects. The second study based on a sample of 62 engineers partially replicated these findings. High performers better knowledge of cooperation situations could not be explained by years of experience or perspective taking. However, situation-specific experiences partially accounted for the relationship between performance level and knowledge.
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150 Psychologie
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SONNENTAG, Sabine, Ilka LANGE, 2002. The Relationship between High Performance and Knowledge about How to Master Cooperation Situations. In: Applied Cognitive Psychology. 2002, 16, pp. 491-508. Available under: doi: 10.1002/acp.805BibTex
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