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How street-level dilemmas and politics shape divergence : The accountability regimes framework

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2023

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Policy Studies Journal. Wiley. 2023, 51(4), pp. 793-816. ISSN 0190-292X. eISSN 1541-0072. Available under: doi: 10.1111/psj.12504

Zusammenfassung

Hierarchical accountability often proves insufficient to control street-level implementation, where complex, informal accountability relations prevail and tasks must be prioritized. However, scholars lack a theoretical model of how accountability relations affect implementation behaviors that are inconsistent with policy. By extending the Accountability Regimes Framework (ARF), this paper explains how multiple competing subjective street-level accountabilities translate into policy divergence. The anti-terrorism “Prevent Duty” policy in the United Kingdom requires university lecturers to report any student they suspect may be undergoing a process of radicalization. We ask: what perceived street-level accountabilities and dilemmas does this politically contested policy imply for lecturers, and how do they affect divergence? An online survey of British lecturers (N = 809), combined with 35 qualitative follow-up interviews, reveals that accountability dilemmas trigger policy divergence. The ARF models how street-level bureaucrats become informal policymakers in the political system when rules clash with their roles as professionals, citizen-agents, or “political animals.”

Zusammenfassung in einer weiteren Sprache

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320 Politik

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accountability dilemmas, policy divergence, policy implementation theory, public accountability, street-level bureaucracy

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ISO 690THOMANN, Eva, James MAXIA, Jörn EGE, 2023. How street-level dilemmas and politics shape divergence : The accountability regimes framework. In: Policy Studies Journal. Wiley. 2023, 51(4), pp. 793-816. ISSN 0190-292X. eISSN 1541-0072. Available under: doi: 10.1111/psj.12504
BibTex
@article{Thomann2023-05-04stree-66963,
  year={2023},
  doi={10.1111/psj.12504},
  title={How street-level dilemmas and politics shape divergence : The accountability regimes framework},
  number={4},
  volume={51},
  issn={0190-292X},
  journal={Policy Studies Journal},
  pages={793--816},
  author={Thomann, Eva and Maxia, James and Ege, Jörn}
}
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