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The Consequences of Incongruent Abusive Supervision : Anticipation of Social Exclusion, Shame, and Turnover Intentions

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2021

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Tröster, Christian
Giessner, Steffen R.

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Journal of Leadership & Organizational Studies. Sage. 2021, 28(3), S. 306-321. ISSN 1548-0518. eISSN 1939-7089. Verfügbar unter: doi: 10.1177/15480518211005463

Zusammenfassung

We investigated the turnover intentions of employees who perceive that they are being treated with more or less abusive supervision than their coworkers. We call this incongruent abusive supervision. Our findings support our theory that employees associate incongruent abusive supervision with the anticipation of social exclusion from their coworkers. Furthermore, this appraisal of social exclusion threat is associated with feelings of shame, which, in turn, increase turnover intentions. Two experimental vignettes provide support for our theoretical model. These findings demonstrate the effect that incongruent abusive supervision has on employees’ reactions to abusive supervision and introduces shame as an emotional mechanism important for understanding employee responses to supervisor abuse both when they are singled out for abuse and when they are spared abuse while their coworkers are not.

Zusammenfassung in einer weiteren Sprache

Fachgebiet (DDC)
320 Politik

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turnover, organizational climate, organizational behavior, leadership behavior, emotion and leadership

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ISO 690KORMAN, Benjamin A., Christian TRÖSTER, Steffen R. GIESSNER, 2021. The Consequences of Incongruent Abusive Supervision : Anticipation of Social Exclusion, Shame, and Turnover Intentions. In: Journal of Leadership & Organizational Studies. Sage. 2021, 28(3), S. 306-321. ISSN 1548-0518. eISSN 1939-7089. Verfügbar unter: doi: 10.1177/15480518211005463
BibTex
@article{Korman2021Conse-53715,
  year={2021},
  doi={10.1177/15480518211005463},
  title={The Consequences of Incongruent Abusive Supervision : Anticipation of Social Exclusion, Shame, and Turnover Intentions},
  number={3},
  volume={28},
  issn={1548-0518},
  journal={Journal of Leadership & Organizational Studies},
  pages={306--321},
  author={Korman, Benjamin A. and Tröster, Christian and Giessner, Steffen R.}
}
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