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Analysis of driving public values of AI initiatives in government in Europe

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2024

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van Noordt, Colin
Misuraca, Gianluca

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CHARALABIDIS, Yannis, ed., Rony MEDAGLIA, ed., Colin VAN NOORDT, ed.. Research Handbook on Public Management and Artificial Intelligence. Cheltenham, UK: Edward Elgar, 2024, pp. 226-244. ISBN 978-1-80220-733-0. Available under: doi: 10.4337/9781802207347.00024

Zusammenfassung

Public administrations in the EU have started to increasingly adopt mainstream implementation of Artificial Intelligence technologies. However, it is still unclear what types of AI applications are used and to what kind of public value they aim to contribute in the public sector. We therefore set out to identify the current landscape of AI use across the EU. In total, we have identified 549 cases and coded each AI application using a public value framework. Findings from the analysis show that while the use of AI has the potential to contribute to professionalism public values, efficiency public values, service public values and engagement public values, public administrations are predominantly implementing AI in pursuit of efficiency-related objectives. The chapter further describes potential risks of public value destruction of the prevalent pursuit of achieving efficiency public values when public administration deploys AI technologies.

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ISO 690VAN NOORDT, Colin, Gianluca MISURACA, Ines MERGEL, 2024. Analysis of driving public values of AI initiatives in government in Europe. In: CHARALABIDIS, Yannis, ed., Rony MEDAGLIA, ed., Colin VAN NOORDT, ed.. Research Handbook on Public Management and Artificial Intelligence. Cheltenham, UK: Edward Elgar, 2024, pp. 226-244. ISBN 978-1-80220-733-0. Available under: doi: 10.4337/9781802207347.00024
BibTex
@incollection{vanNoordt2024-02-13Analy-69399,
  year={2024},
  doi={10.4337/9781802207347.00024},
  title={Analysis of driving public values of AI initiatives in government in Europe},
  isbn={978-1-80220-733-0},
  publisher={Edward Elgar},
  address={Cheltenham, UK},
  booktitle={Research Handbook on Public Management and Artificial Intelligence},
  pages={226--244},
  editor={Charalabidis, Yannis and Medaglia, Rony and van Noordt, Colin},
  author={van Noordt, Colin and Misuraca, Gianluca and Mergel, Ines}
}
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