Publikation:

A Survey on Measuring Cognitive Workload in Human-Computer Interaction

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Datum

2023

Autor:innen

Kosch, Thomas
Karolus, Jakob
Schmidt, Albrecht
Woźniak, Paweł W.

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http://nbn-resolving.de/urn:nbn:de:bsz:352-2-fka42d5kmp6r7
DOI (zitierfähiger Link)
https://doi.org/10.1145/3582272
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Urheberrechtlich geschützt

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Deutsche Forschungsgemeinschaft (DFG): 414984028
Deutsche Forschungsgemeinschaft (DFG): 251654672
Deutsche Forschungsgemeinschaft (DFG): 251654672 – TRR 161 and 414984028 – CRC 1404 FONDA

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SFB TRR 161 TP C 01 Quantitative Messung von Interaktion
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Open Access Green

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Informatik und Informationswissenschaft: Publikationen
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Published

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ACM Computing Surveys. ACM. 2023, 55(13s), 283. ISSN 0360-0300. eISSN 1557-7341. Available under: doi: 10.1145/3582272

Zusammenfassung

The ever-increasing number of computing devices around us results in more and more systems competing for our attention, making cognitive workload a crucial factor for the user experience of human-computer interfaces. Research in Human-Computer Interaction (HCI) has used various metrics to determine users’ mental demands. However, there needs to be a systematic way to choose an appropriate and effective measure for cognitive workload in experimental setups, posing a challenge to their reproducibility. We present a literature survey of past and current metrics for cognitive workload used throughout HCI literature to address this challenge. By initially exploring what cognitive workload resembles in the HCI context, we derive a categorization supporting researchers and practitioners in selecting cognitive workload metrics for system design and evaluation. We conclude with three following research gaps: (1) defining and interpreting cognitive workload in HCI, (2) the hidden cost of the NASA-TLX, and (3) HCI research as a catalyst for workload-aware systems, highlighting that HCI research has to deepen and conceptualize the understanding of cognitive workload in the context of interactive computing systems.

Zusammenfassung in einer weiteren Sprache

Fachgebiet (DDC)
004 Informatik

Schlagwörter

Cognitive Workload, Workload Assessment, Categorization, Questionnaires, Workload- Aware Computing, Physiological Sensing, Cognition-Aware Interfaces

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ISO 690KOSCH, Thomas, Jakob KAROLUS, Johannes ZAGERMANN, Harald REITERER, Albrecht SCHMIDT, Paweł W. WOŹNIAK, 2023. A Survey on Measuring Cognitive Workload in Human-Computer Interaction. In: ACM Computing Surveys. ACM. 2023, 55(13s), 283. ISSN 0360-0300. eISSN 1557-7341. Available under: doi: 10.1145/3582272
BibTex
@article{Kosch2023-07-13Surve-66200,
  year={2023},
  doi={10.1145/3582272},
  title={A Survey on Measuring Cognitive Workload in Human-Computer Interaction},
  number={13s},
  volume={55},
  issn={0360-0300},
  journal={ACM Computing Surveys},
  author={Kosch, Thomas and Karolus, Jakob and Zagermann, Johannes and Reiterer, Harald and Schmidt, Albrecht and Woźniak, Paweł W.},
  note={Article Number: 283}
}
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