Co-production in digital transformation of public administration and public value creation : The case of Denmark

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2022
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Scupola, Ada
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Government Information Quarterly. Elsevier. 2022, 39(1), 101650. ISSN 0740-624X. eISSN 1872-9517. Available under: doi: 10.1016/j.giq.2021.101650
Zusammenfassung

Public administrations are investing in the digital transformation of their citizen-oriented services and internal administrative processes. They are using co-production approaches and include different types of stakeholders into these transformative processes to increase service quality and generate public value. In this study, we investigate how these co-production approaches are implemented in both digital strategy formulation and implementation in Denmark. We identify four different types of public value: citizen, economic, administrative and societal public value.

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Fachgebiet (DDC)
320 Politik
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Digital transformation; Public value; Co-production; Public service delivery; Public administration; Digital strategy; Digital policy
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Zitieren
ISO 690SCUPOLA, Ada, Ines MERGEL, 2022. Co-production in digital transformation of public administration and public value creation : The case of Denmark. In: Government Information Quarterly. Elsevier. 2022, 39(1), 101650. ISSN 0740-624X. eISSN 1872-9517. Available under: doi: 10.1016/j.giq.2021.101650
BibTex
@article{Scupola2022-01Copro-56412,
  year={2022},
  doi={10.1016/j.giq.2021.101650},
  title={Co-production in digital transformation of public administration and public value creation : The case of Denmark},
  number={1},
  volume={39},
  issn={0740-624X},
  journal={Government Information Quarterly},
  author={Scupola, Ada and Mergel, Ines},
  note={Article Number: 101650}
}
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