Workplace conflict and employee well-being : The moderating role of detachment from work during off-job time

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International Journal of Conflict Management. 2013, 24(2), pp. 166-183. ISSN 1044-4068. eISSN 1758-8545. Available under: doi: 10.1108/10444061311316780
Zusammenfassung

Purpose – The purpose of this study is to address the relation between task and relationship conflicts at work and employee well-being. It seeks to examine psychological detachment from work during off-job time as a moderator in the relation between conflicts and well-being. Design/methodology/approach – In a field study, 291 white-collar employees completed survey measures of task conflicts, relationship conflicts, psychological detachment from work during off-job time, and well-being. Control variables included workload and job control.
Findings – Hierarchical regression analyses indicated that employees experiencing high levels of task conflicts and high levels of relationship conflicts report poorer well-being. As predicted, psychological detachment from work mitigated the negative relation between relationship conflicts and well-being. Contrary to expectations, psychological detachment failed to moderate the relation between task conflicts and well-being.
Practical implications – The study suggests that employees should be encouraged to disengage mentally from work during leisure time.
Originality/value – This study links research on workplace conflicts with research on recovery processes. It tests the moderator effect of psychological detachment from work on the association between workplace conflicts and well-being.

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ISO 690SONNENTAG, Sabine, Dana UNGER, Inga J. NÄGEL, 2013. Workplace conflict and employee well-being : The moderating role of detachment from work during off-job time. In: International Journal of Conflict Management. 2013, 24(2), pp. 166-183. ISSN 1044-4068. eISSN 1758-8545. Available under: doi: 10.1108/10444061311316780
BibTex
@article{Sonnentag2013Workp-25176,
  year={2013},
  doi={10.1108/10444061311316780},
  title={Workplace conflict and employee well-being : The moderating role of detachment from work during off-job time},
  number={2},
  volume={24},
  issn={1044-4068},
  journal={International Journal of Conflict Management},
  pages={166--183},
  author={Sonnentag, Sabine and Unger, Dana and Nägel, Inga J.}
}
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    <dcterms:abstract xml:lang="eng">Purpose – The purpose of this study is to address the relation between task and relationship conflicts at work and employee well-being. It seeks to examine psychological detachment from work during off-job time as a moderator in the relation between conflicts and well-being. Design/methodology/approach – In a field study, 291 white-collar employees completed survey measures of task conflicts, relationship conflicts, psychological detachment from work during off-job time, and well-being. Control variables included workload and job control.&lt;br /&gt;Findings – Hierarchical regression analyses indicated that employees experiencing high levels of task conflicts and high levels of relationship conflicts report poorer well-being. As predicted, psychological detachment from work mitigated the negative relation between relationship conflicts and well-being. Contrary to expectations, psychological detachment failed to moderate the relation between task conflicts and well-being.&lt;br /&gt;Practical implications – The study suggests that employees should be encouraged to disengage mentally from work during leisure time.&lt;br /&gt;Originality/value – This study links research on workplace conflicts with research on recovery processes. It tests the moderator effect of psychological detachment from work on the association between workplace conflicts and well-being.</dcterms:abstract>
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